Travel & Hospitality

Booking confirmations, trip updates and guest messaging worldwide
Travellers are on the move and away from their inbox. 23 Telecom sends booking confirmations, check-in reminders and itinerary changes by SMS to 230+ countries, in the traveller's own language, with a real carrier delivery report for every message.
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Reach guests wherever they are

Global SMS delivery for hotels, airlines and travel platforms.
  • Booking confirmations and reminders

    Before the trip
    Confirm bookings instantly and send pre-arrival reminders with dates, references and check-in details. Messages in any alphabet are encoded automatically, so guests from every market read them in their own language.
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  • Itinerary changes and alerts

    Delays, gate and room changes
    Tell travellers about delays, gate or room changes and cancellations as soon as they happen. Real-time delivery reports show who received the alert, so your team knows whom to follow up with.
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  • Guest messaging

    SMS and messaging apps
    Reach guests on the apps they already use. Alongside SMS, 23 Telecom offers messaging on WhatsApp, Viber and Telegram for check-in details, guest requests and offers during the stay.
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  • Secure accounts and payments

    OTP for travel platforms
    Protect traveller accounts, loyalty points and payments with SMS one-time passwords, and follow the results with daily and per-country statistics.
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Guests arrive prepared
Fewer no-shows
Timely reminders keep bookings on track.
Know who was reached
Real-time delivery reports
Follow up only with travellers who missed the alert.
Chat apps
WhatsApp, Viber, Telegram
Meet guests where they already chat.
Loyalty protection
OTP on sensitive actions
Help keep accounts and points safe from takeover.

Other industries

iGaming & Online Betting

OTP, payment alerts and player messaging for casinos and sportsbooks.
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Let's talk about your messaging

Tell us your countries, volumes and use case, and our team will get back to you with the right setup.

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